My order was in the “processing” stage…
My order was in the “processing” stage for 8 days. I finally used the live chat to speak with a representative and was informed an item I had ordered was out of stock. I’m unsure why I was never contacted about this or even able to purchase the item while it was unavailable. My order was fixed and then took 5 days to confirm shipment. Customer service is lacking in communication and handling customer issues in a timely manner. On the other hand the representative was very helpful during this situation.