Very disappointing experience with…
Very disappointing experience with Seeed Studio. I received my miniChord in a package that was already open and had no security seal. The paper manual and the data cable were also missing. I immediately contacted customer service to request a solution, including a return and a refund. However, I was told that I should not have opened the package, even though it was not sealed in the first place, as I had already explained in my very first message. I find the way this situation has been handled very disappointing and I regret the lack of consideration given to my request. I expected a more professional level of customer service.