Great customer service
Great customer service, and solid product. I backed Lymow on Kickstarter and have enjoyed the freedom given to me by not having to mow my lawn multiple times per week. I have a challenging yard with terrain and hills. I've had another Automower from Husqvarna, (435x AWD) and it did OK, but frequently had problems and would break in one way, shape, or form. When my Lymow One was sent to me, the charging cradle was broken. When I contacted them, they immediately sent me another to get me mowing as quickly as possible. I hadn't had any issue with my mower, but it is important to check your mower and keep it clean every week. This takes very little time, and they make it super easy be having a mode to lift the mower deck and have it point toward you for easy access. They've iterated on their product, listened to feedback, and sent FREE things out to people to help resolve the issues that some people are experiencing. For example, there are brushes that clean the charging contacts when it docks with the charger now.