Faith in Big Box Store Restored
I own a nonprofit consultancy and am an adjunct professor at Northeastern University. I'm writing to let you know about the extrodinary level of customer service provided to me by your Experience Supervisor, Jeffrey Wansley. His professionalism, thoughtfulness and effort was remarkable. Prior to knowing I would also need his assistance, I watched as he responded to a customer with courtesy, empathy and understanding. He could undoubtedly instruct Fortune 500 companies in excellent customer service.