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Vickie Alexander

美国

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Bass Pro Shops

I was a Cabelas customer and club…

I was a Cabelas customer and club member before Bass pro shop bought it out. I continued with bass pro for years afterwards. The decline of service, online shopping, club point usage, and products is not Cabelas standard. It took 9 months to recover points earned from a club card never reieved. They kept telling me without the entire card number there was nothing they cold do. I finally talked with a willing supervisor who took the time to work the issue. The gift card replacement however took 5 & a half months to receive. I did not renew my club membership & will not do so. The points were not made readily made available online shopping. Somehow they would not show up on purchase. Most likely due to my technology challenged abilities. The products I purchased from Cabelas most big & tall clothing were deleted. I purchased a large portion of my informal shirts from them. The products Bass pro offered were not comparable (cheap junk) or size limited. I an not exactly a cookie. 6 foot 4 inches tall 270 pounds. Very limited most expensive lines offered in big&tall.Dramaticallydisappointing change from what was a prmere fishing & hunting store. Living in New Mexico makes online shopping a necessity due to limited stocks provided in fishing equipment. Navigation of Bass pro has proved frustrating. In closing the use of other resources available and navigable have become my go to. So long Cabelas certainly wish it did not have to end so miserably. Bass Pro do better.

2026-08-02