I disliked the poor communication
I disliked the poor communication. I had to ask questions multiple times and sit on hold before someone would attempt to answer my question. I did not like how the delivery charge was removed because I didn't want to wait an additional 10 days to get the puppy and then a $200 was added back when I was the one driving many miles (to another state) to pick up the dog. This charge was eventually removed after I spent another 2 hours trying to communicate with your organization. The breeders were very nice however the puppy, "Knight" was only 4.9 pounds when we picked him up. This is grossly underweight for an 11 month German Shepherd puppy. Knight should have been approximately 15 pounds. My vet was very concerned and we are taking measures to make sure the dog is healthy. All the controls your company advertised were misleading since the dog seemed very frail and just skin and bones. You're lucky I'm giving you 3 stars.