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Sam Ng

中国香港特别行政区

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SIXT car rental USA

Unresolved Double Charge & Zero Customer Support – Requesting Immediate Refund

I was charged twice by SIXT for my recent rental. On July 31, I followed up via email regarding a promised refund for the excess amount, but I have yet to receive any response or contact from customer support. Despite assurances, no one has reached out or taken action to rectify this billing error. I expect an immediate refund of the duplicate charge and prompt confirmation from your finance team. Rental Agreement / Reservation #: 9737118783

2026-08-05