Unresolved Double Charge & Zero Customer Support – Requesting Immediate Refund
I was charged twice by SIXT for my recent rental. On July 31, I followed up via email regarding a promised refund for the excess amount, but I have yet to receive any response or contact from customer support. Despite assurances, no one has reached out or taken action to rectify this billing error. I expect an immediate refund of the duplicate charge and prompt confirmation from your finance team. Rental Agreement / Reservation #: 9737118783
