👉 Visit our Help Center at sixt.com/help-center or get in touch with us. ✅ Welcome to SIXT car rental. We offer premium car rental at affordable rates, worldwide.Drive first class. Pay Economy.Premium vehicles without premium prices. We have over 222,000 rental vehicles in our fleet, which hosts models from some of the best car manufacturers in the world, including German favorites such as BMW, Mercedes, Audi and more.We also offer car subscription service with SIXT plus and chauffeur service / airport transfer with SIXT ride.
Written by the business, not verified by us.
Is SIXT car rental USA legit?
SIXT car rental USA (www.sixt.com) has a 4.5 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently point out that the vehicles are impeccably clean, modern, and completely reliable for all kinds of road trips. People consistently note the friendly staff members who make the entire rental and return process remarkably smooth and fast.
Some reviewers were not happy with unexpected extra costs, high pressure sales tactics, and confusing insurance policies during their booking. Others experienced frustrating vehicle mechanical problems and found the customer support team unhelpful when trying to swap cars. Several people also mentioned sudden fuel or upgrade fees appearing on their final bills after returning the vehicle safely.
Auto-generated from all reviews of this business. For reference only.
Wonderful customer support experience at Newark Airport
I used Sixt app to book a car at Newark Airport. The app made the pick-up super easy with detailed guidance and step by step processes. When I returned the vehicle I had some troubles with what I was charged, but managed to sort it out with customer support. I think Sixt support was surprisingly active, besides the drop-off troubles, I also had an issue along the way and Sixt offered a replacement. Luckly there was no need for that, but showed that they aim to help. Super experience, will book again in the future.
The rental counter at Vienna Airport was easy to find. The staff clearly confirmed the rental dates, times, and insurance coverage. The staff member then accompanied me to the car, briefly explained how to operate the vehicle, and set the interface language to Chinese. The car was in excellent condition and very comfortable to drive.
As one of the most expensive car rental services in Rome I expected a high level of service. However, I had the worst experience with Sixt Rome Fiumicino branch which led to a series of terrible costumer service futile correspondences.
It started with being given a lower-class car for a two-week rental — a much smaller car than the one I had specifically booked because I needed the extra space (and being lied to about it) From there, it went on to various customer service representatives sending me long replies that somehow managed to do both: acknowledge that my complaint was justified, while at the same time refusing to take any real responsibility for what happened.
In conclusion- there are cheaper and probably better car rental services around.
I use Sixt whenever possible. They have great value, excellent service and follow up. My number one go to when available.
You can rent some amazing cars for a reasonable price too. 3 BMW’s in 12 mos- different models. Totally fun
Rental car experience was great, the pickup was smooth and easy. Issue was the ridiculous gas charge of $300.00 without being warned prior to returning the vehicle that it needed a full tank. I was told I had the “All-Inclusive” package that covered absolutely everything.
The staff was very helpful and professional and the car performed very well at a good price.
A
Amr Abou ElezzFinland · 6 reviews · Experienced 2026-07-10 ·
★★★★★
Worst rental ever in CAI
Worst rental ever in CAI. The car had 120,000 kilometers on it. Two days later I notice one tyre has low pressure. They ask me to take it to the workshop, where they find that the wheel was damaged (bent). Of course they accuse me of causing the damage, then charge me for it and replace the car. The replacement had 135,000 kilometers on it, and unmatching headlights. The car had definitely been in a major accident and felt very unsafe to drive. And they also call me mid-rental saying the car's license will expire in one day and they need my location to send me a renewed license.
Staff are very friendly and professional they helped me on everything and it was easy to make reservation easy to get the car price good I will recommend this .100%
Our overall experience was great. The staff were friendly at the counter as well in the garage. Car was new, only 9K km driven, maybe a little too weak for German Autobahn, but the comfort and extras were over the top. Recommend this company.
Mike at the office upgraded us because our car was not available. The process was very smooth. Turning in the car at 4 AM was also smooth, with the shuttle driver there to accept out keys.
Easiest rental car experience I’ve ever had. Employees were friendly and efficient. They also made a change I requested without charging more. The car itself was beautiful and clean. All in all, I LOVE Sixt and look forward to renting again soon!
Jerry, in Arizona was more than AMAZING! I was already having a week, then landed in Phoenix and was having issues renting a car at other vendors. Came to SIXT; not only did he lighten my mood, he professionally assisted me with payment options and he placed me in a luxury vehicle QUICKLY! My experience with the company was wonderful, I even needed to extend the car and the price was reasonable, the return process was also a breeze.
I have used Sixt for the last five years whenever they at red available my destination airport. Their people are unfailingly courteous and efficient. In all my dealings, I have encountered only one problem, and when that happened, Sixt stepped in immediately and mad Ed things more than right. After 40 plus years traveling on business, when the big old name car rental companies literally never ceased to disappoint, Sixt has been my go to.
I been renting car with Sixt mainly in France and the U.S.A
I never been disappointed , The customer service at the counter always nice and efficient
Got upgraded when possible
I highly recommend
I accidentally selected the wrong time of day for my rental start, but the SIXT Team helped me out and got me a car right away. Unfortunately there was some issues with the car's Navigation and Entertainment systems. Getting them fixed started a disappointing journey filed with lies by SIXT Employees about car availabilities and refunds. I ended up spending a whole day of my Vacation traveling to SIXT locations to get a suitable car without Winter tires in July! At the Munich Airport location, I was extorted by the return staff when I refused to turn the car in since I could not get a safe replacement. I was told it would take 3 hours to get me out of the returns line, since it was 7 PM and we where tired we gave in and switched from an Station Wagon to an SUV which we wanted to avoid due to their size.
The pick-up process was quick and seamless. The staff member at the Bologna Airport desk was warm, professional, and took the time to explain all requirements and available options, as the car category we had booked was unavailable. She offered us an excellent alternative vehicle in great condition. The drop-off was just as smooth and efficient, taking less than two minutes. Overall, a very positive experience
Hertz
Budget Car Rental
Enterprise
Avis Car Rental
Alamo
Thrifty
Europcar
Dollar Rent A Car