👉 Visit our Help Center at sixt.com/help-center or get in touch with us. ✅ Welcome to SIXT car rental. We offer premium car rental at affordable rates, worldwide.Drive first class. Pay Economy.Premium vehicles without premium prices. We have over 222,000 rental vehicles in our fleet, which hosts models from some of the best car manufacturers in the world, including German favorites such as BMW, Mercedes, Audi and more.We also offer car subscription service with SIXT plus and chauffeur service / airport transfer with SIXT ride.
Written by the business, not verified by us.SIXT car rental USA (www.sixt.com) has a 4.5 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently point out that the vehicles are impeccably clean, modern, and completely reliable for all kinds of road trips. People consistently note the friendly staff members who make the entire rental and return process remarkably smooth and fast. Some reviewers were not happy with unexpected extra costs, high pressure sales tactics, and confusing insurance policies during their booking. Others experienced frustrating vehicle mechanical problems and found the customer support team unhelpful when trying to swap cars. Several people also mentioned sudden fuel or upgrade fees appearing on their final bills after returning the vehicle safely.
Auto-generated from all reviews of this business. For reference only.My experiences with SIXT both during the vehicle pick up and return at Orlando's downtown location at the Crowne Plaza Hotel were exceptional. The representatives rendered excellent service, were very friendly, efficient, and made my experience seamless. I'll certainly use SIXT for all of my vehicle rental needs.
The best new rental car company! Hope y’all don’t sell to hertz or enterprise
Mary was efficient, personable and helpful at the counter at Orlando A airport. The gentleman (don’t know name, older) tried so VERY hard to get the APPLEplay to work, but without GPS, the Highlander was not acceptable. Then we were taken care of by Luis! He was so patient & tried so hard to find a vehicle with working GPS for us. This young man went above and beyond helping us, while managing many other customers. You have a top notch representation in Luis. I tried to call his manager directly, but I only had “800” numbers. I feel it’s important to recognize such a versatile, resourceful, and conscientious representative. Well done!
Friendly and fast service with a great selection of cars. The staff, the service and booking process was easy and swift
I went last week to the rental location in Elmhurst NY close to La Guardia Airport, and on my way in, a departing customer was thanking a SIXT representative for his excellent service. I was next and she was right. The young man, James, was very smart, pleasant, knowledgeable and efficient. I had certain things that could have made things a long drawn out process, if it could be settled at all. There were no problems. I was seen immediately, and later James even came off of his lunch break to ensure everything I wanted, I obtained. In addition, his colleague was also an extremely nice lady, who volunteered to help when James was on his break. Sorry I can't remember her name. There were two young men who were maintaining the cars in the lot. They too were very nice, well mannered and helpful. I read some of the reviews about his location and felt like I was in a Twilight Zone episode as my experience was completely opposite. I do not work for SIXT nor have I gotten any special treatment from that company, but they may be onto something hiring consumer representatives who actually care about consumers. I had a good experience at this site in Queens. I suggest you check out this location yourself, there may have been past problems, but currently, there is an outstanding staff there, who make renting a car a joy instead of a major headache. Thanks again James and Sixt.
I rented a car from SIXT at the Pittsburgh airport. Pickup and drop off went very smoothly and quickly. Vehicle was very nice and very clean. I have used SIXT before and will continue to do so.
This was the easiest car rental experience I have ever had. It was my first time to use SIXT and it won't be the last. The checkout was quick and easy and they gave me a fantastic upgrade. I couldn't be more satisfied.
I’ve had a very positive overall experience with SIXT. They matched my Hertz status, booking feels easy and tech-forward, and the fleet is more interesting and fun than many competitors. My one concern was the online check-in process. The optional protection and add-on screens felt more focused on alarming customers about worst-case costs if they declined coverage or extras than on helping them understand what they may already have through personal auto insurance or an Amex card. The same clarity would be welcome for toll transponders and other add-ons. The upsell process was also extensive. By the time I had reviewed the options after selecting a vehicle, too much time had passed and I lost that car because it was no longer available. That was frustrating and interrupted an otherwise excellent booking experience. I encourage SIXT to present choices more transparently: explain what each option covers, what it does not cover, and provide straightforward guidance for customers who already have outside coverage. A simple in-app help tool or chatbot could make these decisions much easier. I will definitely rent with SIXT again—the booking, pickup, return, status match, and vehicle selection have all been excellent. But this stage of the customer journey feels unnecessarily stressful and would benefit from a more consumer-centered approach.
Overall great customer service and experience
Very happy with pick up and drop off of vehicle. This is my second time using Sixt and I have had a good experience both times..
Had great customer service and Jon helped us get our rent a car. Everyone was really nice. We rented from the Sixt in Denver, Colorado by the airport. When we turned the car in Karlie took car of us. She was very helpful. When I rent a car I will use Sixt.
Only rental car company I use now. Fastest check-in @ counter and the only reliable online (skip-the-counter) check-in option. The upgrades are unmatched and the service is outstanding.
There cannot be a better Rental services than SIXT in Europe . Wish them to be Global. It’s true from experience and heart. The staff, I forgot the name was living Good soul. Thanks. Shitall Sharma, India
Excellent offering of cars, great service for diamond customers with upgrade!
I am always happy to deal with the team in Alexandria both in Alexandria and airport offices the team everyone is doing his best to support, Mohammed, Hossam, Majdy and Mahmoud all the team
My experience with the Prague office is the most professional car hire I have ever known. Everything was smooth, very clear and easy. After kissing a lot of frogs Sixt Prague is my absolutely preferred place to go. Highly recommended!
I had a very good experience with SIXT at Balice Airport, Krakow, Poland. Picking up the car was fast and seamless, the car was in excellent condition. The same with the return, dropped the keys and the docs, no issues. Overall, excellent service, highly recommended.
We needed a car last minute for a one-way trip. Sixt had what we needed. We scheduled for the wrong pick up time and the counter agent was friendly, helpful and professional. He took care of us and even saved us money. We highly recommend Sixt.
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