I bought a River 2 and River 2 Pro…
I bought a River 2 and River 2 Pro three years ago. After 2 Years the Pro starts making problems like turning off at 30% and so on. I just waited for 2 more Updates to see if the problem was fixed. Nothing changed. So i contacted the Support and told them my problem. Unfortunately i was forwarded between some departements or it feels like so and i had to wait very long. After i posted it in the official Reddit of Ecoflow, the process starts accelerating. I got a replacement, which was brand new and this unit is even quieter than the one i got. So overall besides the delay i am very happy with the support and my Powerstations
