Excellent Customer Service
One of the clips on my Kineon Move + unexpectedly broke. To my surprise, a simple email with picture attached of the broken bit brought an almost immediate reply. Without much fuss, the Kineon rep redress and issue by issuing me a replacement strap. I had not expected such a rapid response and resolution. Great customer service! Also, I have been trying the Move + for about 3 months and it has worked to relieve some pain especially in my elbow and knees but more time is probably needed to truly assess its effectiveness.