Got a defective pair 3 months no refund
Got a defective pair. Was advised that they would issue a return label on 5/5/26. I never received one. I checked in every two weeks for a return label. Was advised to pay for shipping to return it. I did that on 7/11/26. Reached out to same support rep and he sends an email saying they haven’t received it yet. Tracking through UPS shows someone named Stephen received it. Still no refund. Now I’m out of the glasses and shipping. Maybe it’s time for legal action.