Paper weight was a Problem
I spent a lot of time on their site trying to determine the correct paperweight for my prints and thought I was choosing correctly. When my prints arrived they were much thinner than expected with back-side bleed through. Reaching out to support after I received them, they told me that was expected at that paper weight, despite it seeming thicker based on their website. The sample pack did not say it included the various paperweights in it, so I did not order it before placing my order. Man, I really wish I had because now I have 700 prints I can't use. It did ship quickly and was packaged well. Arrived without damage. I should say my review is based on my experience with them as a customer and the use of using their services. I did the things advised on their website and still made the wrong choice.