Poor customer service
I ordered a kit and paid $380 for testing. After receiving the kit, for a multitude of reasons, I did not complete the testing or register. I was unable to. I finally tried to register my kit and was told that it was expired and I would have to order another kit and pay a more expensive price as prices have gone up. No blood was drawn. I never used the kit. I would gladly pay for the manufacturing of the kit but no testing was ever done. Also the fact that the kit expires is not written on it or is it stated anywhere. How is that fair? EDIT: After SiPhox response. I contacted support before writing this review. My request for a new kit was denied. Don’t bother contacting support. They won’t help you. Read the fine print and beware. I am out $400. Thanks, SiPhox.