Stay far away from Brinks
The product doesn't work. It breaks, and they won't fix it. If you have to call technical support, make sure you have three hours +++ because that's how long it will take. They are only a monitoring service, so if the sensors break or the system breaks, it's up to you to pay for the replacement. Doesn't matter if it's a faulty product, it's still on you. While they do call you if the alarm goes off, they also send the cops out while you are on vacation because their sensors went off for no reason. On average, to replace and reinstall new sensors it took my husband three hours on the phone. Maddening and a total scam. If you have a problem with it, good luck. They will still make you pay for it. If the product isn't working and you need help, you are responsible for fixing it. They will tell you they are only a call service and not responsible for the equipment. So you pay a monthly fee for something they provide that doesn't work. It's an absolutely frustrating experience on an extreme level with Brinks.
