Bad customer service
Well Al I wanted was a package rerouted. Called the courier they said have the sender call us. Five days till I get a reply to my ticket, they refused to reroute the package. They said they cannot reroute it - despite it being literally written on the couriers site that it’s possible with a small phone call mind you and me calling the courier to confirm it’s possible. They did not give any reason for refusing to reroute the package. It infuriating why wouldn’t they say ok????? Also each reply takes literally a week. A full week.