Never use Expedia to fly
I have used Expedia often for years. My mother is in Palliative care and had to change flights around and I have never waisted so much time and effort to get pushed around and blaming the airlines and to call the airlines when the airlines send us back to Expedia. I will never use Expedia again for something that should have been easy and simple to repair. They just lost a good loyal customer. Book direct with airlines to avoid confusion and for any customer service. Thank you for your response but my son still missed the flight because of your customer service. I am available anytime to discuss to help improve your internal process, but the main problem is taking ownership of the problem and helping. That is NOT what happened