Extremely Disappointed with Expedia
Extremely Disappointed with Expedia My vacation has been ruined because of Expedia. I was sold airline seats that were apparently no longer available, and now, 24 hours later, I am still stuck at the airport trying to get to my destination. What is most frustrating is the lack of customer service. I have received no clear answers, no explanation, no useful feedback, and no reassurance about how this situation will be resolved. I understand travel problems happen, but Expedia should take responsibility when customers are left stranded because of an issue with a booking they made through Expedia. I paid for a vacation package expecting Expedia to help when something went wrong. Instead, I have been left to deal with the problem myself. I strongly recommend thinking twice before using Expedia for a vacation package. Customers deserve better communication, accountability, and support.