Good Customer Service Outdone by Terrible QC
I ordered the SitPro desk chair from Desktronic. Reviews were solid so I trusted it. When I received the chair and after full assembly, the seat mechanism did not raise and lower the chair height. I took the chair apart and inspected it, tried rebuilding it and had the same result. Customer Service was timely in sending a replacement piece, but the mechanism part they sent was bent. Good customer service outdone by terrible quality control.