Misleading Alibaba Gauantee
We purchased an expensive product from this domain site. Whilst researching we trusted the Alibaba Guarantee and relevant Alibaba backed certified certificates that were associated in regards to the supplier information. We trusted Alibaba would not allow false or misleading company to sell on their domain. Unfortunately we were proven wrong. The item that was delivered does not work and after going through a 3 month refund dispute with Senior Alibaba management - we have not been treated well with the decision. The Alibaba Guarantee, the Alibaba certified certificates and the Supplier Online Performance Index (SOPI) rating (diamond Rating) means absolute nothing. Not a very happy consumer and customer.
