Very disappointing experience with…
Very disappointing experience with DoorDash. I placed an order and provided the correct delivery address, but the order was marked as “delivered” to a completely different address. I never received my food. When I contacted customer service, I was told that it was an “app glitch” and that it was not their fault, and they refused to provide any meaningful solution. As a customer, I shouldn’t have to deal with the consequences of an error in the app or delivery system. If the order was delivered to the wrong address, DoorDash should take responsibility and resolve the issue instead of simply blaming a technical glitch. Very poor customer service and a frustrating experience. I expected much better from DoorDash.