If I could give less than 1 I would
If I could give less than 1 I would. 6PM appointment...at 5:45 my daughter said there is a "creepy guy" parked on the street in front of the house. I go check and see on my phone a call from puls that the technician had arrived (apparently 30 minutes early), but never knocked on the door...just creeped around on the street. I also had a voicemail message that the appointment was cancelled. I yelled out to the guy "are you the fridge guy?" he said he was...talked to him for a second, he said it will be like $500 BEFORE he even stepped inside or looked at my fridge. I said, "no thanks, goodbye"...and am going to refuse even paying their $89 appointment fee because THEY cancelled it because their "creepy" repair guy didn't knock on the door, just lingered in the street, and I didn't happen to be by my phone a half hour early. NEVER USE THIS COMPANY.