After reporting inferior Bluetooth…
After reporting inferior Bluetooth sound & connectivity Nebroo sent me another pair claiming the first pair must be defective. The replacement pair was no better. My attempt to receive a refund has been futile. I called the customer carephone & emailed Nebroo and have not been able to connect with anyone. After being on hold twice today for an hour a recording asked me to leave a message which I did. The second time I left the following message: "I was on hold for another full hour, 2nd time today. My next call will be to the Better Business Bureau and/or the Federal Trade Commission unless I hear back from you and get a full refund authorization today." Neebro finaaly called me back several times when I was not available. They finally sent me a text telling me they were given me a 100% refund and that I didn't need to send to send anything back. The refund hit my account today. Customer service was frustratingly slow, but in the end Nebroo honored their 129-day return policy. Thank you.