I have already done everything I was…
I have already done everything I was asked to do. Your company representative is not following up on my emails. I suggested switching to a different product, and he agreed. Once we reached an agreement, I asked him when the product would be shipped and when I could expect to receive it, but he stopped responding and has left my emails unanswered. This is the second time I have ordered a product based on being told by your representative that it was in stock. If this situation continues and I still do not receive a clear response, I will publish the email correspondence so that others can see exactly how this situation has been handled.