I ordered a cover for my husband for…
I ordered a cover for my husband for Christmas, he put it on his van in April and by June it was ripped at where the straps connect to the tarp. I did the warranty replacement and I was told it was a one time fee for lifetime warranty, as many replacements as needed Got the replacement cover in June and put it on and now its August and its ripped now in the middle of the hood. There is no hood ornament or anything for it to be snagged on, isnt kept around trees for limbs to fall and rip it. I reached out again about a replacement and was told I had to pay another $55 fee. This is ridiculous when it seems to clearly be a manufacturering issue. Im not paying $55 every month or two for a "lifetime replacement". **addendum** I understand the fee is supposed to be when you need a new cover, but the cover is only lasting a month before needing to have to replace it, so i paid for the replacement in June and this one is already messed up and i have to pay again for another cover. That's what im unhappy about.. the cover should last longer than that