The dirty secret behind "joy credits"
Most of the site is decent but clunky. The one issue to be aware of is the registry. Items purchased through the registry include a surcharge, which seems acceptable given they are providing their website as a service. But there is a big curveball hidden in the fine print -- if items on the registry are purchased through withjoy.com they frequently go out-of-stock after the purchase. Normally this would trigger a refund. However, the couple is forced to accept "joy credit" instead of the money. So now you can't buy the item you want AND you have to pay the extra surcharge that comes with using withjoy's registry. If this was an unusual occurrence, we could have stomached an item or two. But this happened on about half the items purchased through withjoy's registry. We eventually realized we should only link to items from other websites to avoid this happening. Customer service was no help. I view this practice as a sort of fraud.