Orderd food
Orderd food , deliverd completely different meal. Called delivery driver 5 times he never anwered contacted support spent 10 minutes talking to a bot finally got through to a human. Told them i just wanted my original order that is it , they said the refund to bolt balance would cover it they give me refund i go to order the same meal again the fees has gone up by aprox 40czk so now i need to pay 40czk more for something i already paid for, i contacted support again spent 10 minutes trying to tell a bot to put me through to an agent , had to explain everything again to an agent to then be told he would give me like 40czk i accept since it should cover now check my balance it never comes through so i order again and pay 40czk more than i did originally nice 1 hour 30 minutes spent , thanks bolt im glad i pay for my sub and be made to pay more for either your delivery drivers or your partner restaurants mistakes (also i know it was only 40czk but i shouldunt have to pay it)