0 attention to my notes
After multiple emails back and forth, I decided to move forward with a different company. The attention to detail is severely lacking. I gave detailed notes with an inspiration image, and they generated a CAD detail of my inspiration pic, rather than incorporating any of the changes I asked for. When I expressed that the image was incorrect and restated my notes, they asked what was wrong with it twice. At that point, they had the exact details written out three times. Very frustrating overall