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Jane Playford

澳大利亚

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Zazzle AU

Incorrect embroidery colour AGAIN

After an issue with our custom order zazzle were quick to try and resolve the issue after I left a negative review. They assured me that they were able to correct my order with the hot pink embroidery that I had ordered. The replacement products have just arrived and they are also embroidered in RED, not hot pink. I was assured by the customer service team that the new hats would have the correct embroidery colour. But no, that is two attempts to get the product right and Zazzle have failed both times. Buyer beware the product listed on the website is not the product that you will receive. I’m demanding my money back

2026-08-20