Excellent Customer Service
I lost a strap and the clips, and the Kineon team responded incredibly quickly—even on a Sunday. They helped me identify exactly which replacement parts I needed and shipped them in less than 48 hours. Everyone was pleasant, responsive, and helpful. I’m still figuring out the routine that works best for me, but I’m already experiencing less pain and stiffness. I use the Move+ on my knees and hips, and yesterday I even used it on my neck after a long day at the computer. Great product and outstanding customer service!