Read the Small Print
On 11 June I ordered some supplements which cost NZ$71 through this company which appears to be a subsidiary of a Singapore company Simba. They notified me shortly after that they were unable to fulfil the order and that they would offer me a credit within a month on further purchases. I said I did not want a credit but a refund of my money. I have emailed them several times since then. To date (19 August) they have provided neither refund nor credit. On further investigation of their Terms of Trade, while they talk of refunds, they only offer credits on further purchases but appear not to even provide these. I would advise anyone attempting to buy anything through this company not to do so: their behaviour breaches both New Zealand's Fair Trading Act and its Consumer Guarantees Act.