If I could give them negative stars I…
If I could give them negative stars I would. I purchased a new fridge, and I was supposed to have it delivered on 8/18 between 2-7 with a 30-minute notification that they were on the way. I received a text 8 minutes before they were going to arrive. I called corporate while I was driving like a mad man to get there. Thankfully my neighbor was home and saw them about to leave after only waiting a couple minutes. He called and I told him to let them in. He opened the door and they argued with him and said they could not come. After some arguing he got them to come in. I arrived and they had the fridge in the house but were just standing there. I paid to have the old fridge removed as well as the new one set up. They refused all of that and gave me so many different excuses that I lost track. So my 64 year old self with stage 4 cancer had to move my old fridge to the other side of my kitchen and then move the new one in place and hook up the ice maker because they also refused to do that. They now have almost $70.00 of my money for the extra services and corporate is refusing to give it back. There used to be a company called Circuit City that forgot who kept them in business and guess what, they are gone. Keep it up Best (WORST) Buy and you may see the same outcome.