Courteous, transparent, consistent support
I made a mistake when trying to add VPN protection to my subscription and added an additional device upgrade instead. The support team was able to cancel the old subscription and helped me create a new one with the exact specs I was looking for. They followed up regularly and ensured both refunds were processed quickly with transparent documentation. It was one of the easier and less stressful experiences I have had working with support for software. The protection software itself is easy to use and has practical features that don't slow my system down.