Do not use!
This company bought out the locally owned storage unit I was using earlier this year. They are repugnant and evil and started MASSIVELY overcharging for the tiny storage unit that I have rented from them compared to the price I was originally paying. Trying to get in touch with customer service is useless, they are ghouls. If your storage unit has been taken over by them I recommend getting your stuff out of there as soon as possible. Absolutely miserable.