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Spotify

Be very careful with Spotify’s trials…

Be very careful with Spotify’s trials and subscription renewals. My trial ended, and despite having my student status fully verified in their system, they quietly switched me to the full-price Individual plan instead of applying the student discount. When I caught the charge on the exact billing date, canceled the service, and requested a refund within the 14-day EU right of withdrawal, support initially tried to deny it, claiming refunds aren't available for automatic renewals. Only after repeatedly fighting them on my legal rights did they agree to process it, while unprofessionally framing a legal refund as a "one-time courtesy. Shame on you, Spotify, for relying on automatic trap systems to overcharge customers and trying to deny people their basic consumer rights. Check your bank statements and know your rights!

2026-08-21有帮助 1