When Marcus left his voicemail…
When Marcus left his voicemail detailing my claim he said, “This will be your ONLY payment”. It came across as rude. I wasn’t expecting more than one payment, so there was no need for him to say it like that. The process of itemize everything that I lost needs to be streamlined as well. All in all, Lemonade needs to have more compassion for their clients. I lost a lot in my situation, and I am still reeling from it.