Disappointing Customer Service
The water system itself is fine, but the customer service was extremely disappointing. The salesman who sold us our reverse osmosis water filter was incredibly pushy and made several promises—which I have in writing—that he ultimately could not keep. Unfortunately, the company refused to honor what we were promised. To make matters worse, the company was incredibly difficult to reach by phone and repeatedly failed to respond to messages. Overall, dealing with them has been a frustrating experience. While I have no issue with the water system itself, the poor communication and lack of accountability would make me strongly recommend shopping elsewhere.