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Dear IndiGo Team, I am writing to formally express my serious disappointment and frustration regarding the sudden change in the flight schedule for our group booking of 12 passengers travelling from Ahmedabad to Amritsar. The tickets were booked almost two months in advance based on the original flight schedule. However, just 10 days before our departure, my travel agent received an email from IndiGo informing us that the flight timings had been changed due to operational reasons and asking us to approve the revised schedule. This last-minute change has caused significant inconvenience and disruption to our travel plans, especially since we are travelling as a group with children. When I contacted IndiGo to seek a reasonable alternative, I was informed that there were only two options: Accept the revised flight departing at 12:15 PM, involving an approximately 8-hour layover, and reaching Amritsar at around 11:30 PM, or Cancel the booking and take a refund. I was also informed that since this is a group booking of 12 passengers, IndiGo cannot provide an alternative flight, whereas such a transfer may be possible for a smaller number of passengers. I find this extremely unfair. The schedule change has been initiated by the airline due to operational reasons and is not a result of any mistake or request from our side. Therefore, passengers should not be forced to bear the inconvenience and additional difficulty caused by an airline-initiated schedule change. We made our booking well in advance precisely to ensure that our travel arrangements were properly planned. It is unreasonable to expect 12 passengers, including children, to accept an 8-hour layover and reach Amritsar close to midnight merely because of an operational change made by the airline. Furthermore, alternative flights on other airlines are now significantly more expensive because our travel date is approaching. Therefore, simply offering a refund does not constitute a fair solution, as we would be left to bear the additional financial burden created by this last-minute change. Give priority/consideration to passengers affected by an airline-initiated schedule change, particularly in a group booking involving children. Please provide a compensation for the considerable inconvenience and harassment caused by this last-minute change.