NOT WHAT I ORDERED
I ordered salt and pepper crochet hair. The hair that arrived was brunette with silver slivers. It looked NOTHING like what was advertised online. When I inquired about returning the package and receiving a refund, it was like pulling teeth. They initially asked me to keep the hair and they would give me a store credit, I declined. It made no sense to keep hair that i couldn't possibly use or sell to make-up the loss. Then they offered to give me $15 back on the $109 purchase I made, I declined. Finally, they offered me a refund, but I had to pay for the shipping. It didn't make any sense why I had to jump through so many hoops to get my money back. It was my first attempt at a purchase with QVR hair products and it will be my last.