Excellent customer support - timely and responsive!
8/25/26 - Based on my recent experience with my AUXCOMM teams use of six SeeeD Solar Node P1-Pro units and the utilization of same over the course of 2 days on a 100 mile rugged mountain course, I purchased the same node via their website. Received unit in a timely manner, upgraded the software and the unit went into a deep sleep. The node would wake up for a short period of time then sleep. SeeeD Customer Support (Mabel) responded within 24 hours (on all emails) and provided directions to address the matter, which I did so over the period of several weeks. Unfortunately, the unit would not remain awake. She offered a full refund and return shipping or a replacement. Due to time limitations on field tests, I accepted the full refund and prepaid shipping label. I returned the unit and received a full refund within 18 days of shipping and SeeeDs receipt of the malfunctioning node. Very pleased with the customer support that was professional and timely!!