Never go to BJ’s in Victor for any Auto work
We have been longtime BJ members and I’ve never had an issue like this. We bought new tires for our car got an appointment. They came in. We went to leave our car off. They only had one young small girl for the entire staff and she could not get the lug nuts off. She told us we would have to go to a different BJ’s. She said no one was coming in that could help us. We asked if we could bring it back tomorrow when the manager was there and she said no they didn’t have room for us. Myself and my father took the morning off from work to take care of this and now we’ve wasted an entire morning. I asked for a refund and it took over an hour for them to figure out how to refund the money back to our credit card. Will never go back to BJ’s again for Auto work very very, very disappointed.