Purchasing experience
I went to the PRISM shop at VivoCity thinking I could purchase a monitor on the spot—cash and carry. However, I was told the shop does not carry stock and I had to pay for delivery. It was a wasted trip as I could have just ordered it over the phone because there wasn't even a display unit in the shop to see. I think it would help to state that in the ads so that customers don't waste time travelling to the shop. Other than this, the monitor was delivered on time and in good condition.