Bad experience with my iPhone left on a Grab car in Saigon
I left my phone on a Grab ride on 24/8/2026 in Saigon District 8. I tried to call Grab customer service many times in the app help center but no one answered. I then wrote a detailed report in the app help center what happened. I even sent them the Grab car license plate number recorded from my residence security camera when the driver dropped me off. Grab Vietnam specialists (Tien Pham and Phú Tieu) didn’t help me at all. They told me to check my emails which i did but they didn’t resolve my case. Then they told me not to use my email but to use the app help center instead. I am going back to the USA in 2 days. It appears my missing phone would become a stolen one. I give Grab a negative star for my bad experience.