Since I had ADT installed just two…
Since I had ADT installed just two months ago, nothing but Problems. If I could give a zero rating I would. Was never verbally informed of their “travel fee” as I decided not to have a three year contract, I only want a two year contract and the sales person happily changed the contract from 3 year to 2 year. The sales person basically said “ click here and here and here.” My question is what if I could not read was was embarrassed of that?? Customer service basically stated that you should have told them. It’s a mattor of maintaining dignity and not feeling embarrassed. Not to mention, my bill still showed that I owed money after I payed two months in advance. I was told that basically it is their system. What if I was elderly ? Cannot tell you how many times I have to call ADT with issues.