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zm gao

美国

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REI

Received an empty box from REI

Hello REI, I was very disappointed with my treatment talking to your customer rep today. I ordered DJI osmo 6 combo online and received an empty box with packing paper and a receipt. The customer rep didn't provide any solution by just telling me that product was out of stock. The empty box was caused by human error. If the product was out of the stock, why REI didn't inform me, rather sending me an empty box? REI is so unresponsible and unprofessional on this one!

2026-08-28