I was transferred to Eureka Patterson…
I was transferred to Eureka Patterson after being on the phones for 10 minutes with a woman who couldn’t answer simple questions relative to stop payments. I asked her to transfer me to someone else as I had lost confidence in her helping me find a solution to an issue I was experiencing. When eureka got on the line, she was confident, knew the answers to the questions I had, and gave me an even better solution than I expected. I’m truly so grateful for her! Her customer service was amazing, I felt very supported and had a pleasant resolution for an issue I was having. 10/10