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Amanda Sluman

英国

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Ember Inns

My husband and I had our wedding…

My husband and I had our wedding reception at The North Star Chessington, 3 years ago on the 31st August, everyone loved the food, the service was top notch and quickly served, staff were great. So we thought we would return there for our 3rd Anniversary dinner, we ordered our dinner starters turned up nothing like the usually delicious battered mushrooms these were soggy and chewy, then we waited over half an hour for our mains, I had chosen salmon with crushed new potatoes and peas, my husband chose the Doom Bar steak pie with chips and vegetables, my salmon was over cooked dry with so much pepper on the skin I could not eat that, the new potatoes were floury and dry, I had about three mouthfuls but could not stomach any more. My husband found his pie over cooked the pastry was hard to cut on top and so tough on the crust at the bottom he could not get through it, his chips looked terrible and tasted awful too they actually looked as if they were leftovers from somewhere then heated up, dry and tasteless. All in all a very disappointing visit, I did complain and the female server issued a part refund, but that did not make up for the disappointment. I would have to consider very carefully before returning. We were both taken aback with the fact there were several dogs in the eating areas, some barking some whining, not something I really want in a restaurant

2026-09-01