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MATT MAR

澳大利亚

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JD.COM

Never receive the goods after mony paid

Never receive the goods after mony paid JD order number is 321612340784 I paid $253.19 for a toilet heating ring on Septermber 03rd,2025 in Australia. I never receive the goods. I have contacted "global-cs@jd“. The reply is they shipped the goods to a logistic warehouse, and I needed to pay again to the logistics warehouse then they could ship it. But I have been waiting for the payment option from logistics warehouse since last September. The logistics warehouse is also belonging to JD. JD never gave me a chance to pay for the shippment. The recent reply from JD is that the goods has been chucked away because I did not pay extra for the shipment. I suspect that JD never really want to ship it to me or only wanted to steal my money.

2026-09-02