The BEST customer service!!
The BEST customer service!! I’m so impressed with Fashion Pass! I had an issue with a dress I ordered for an upcoming trip and was honestly so worried I wouldn’t have enough time to get a replacement. I reached out to their customer service team, and they were SO helpful. They sent a replacement dress within 8 hours, which meant I was still able to have it in time for my trip! They were so kind, responsive, and made what could have been a stressful situation completely seamless. I’ve never had customer service go above and beyond like that, especially on such a quick turnaround. 10/10 customer service! I’m so happy I joined Fashion Pass and can’t wait to keep using it! 🤍